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Security

Approvals and passkeys

Your approval passkey, which actions need it, approving from the panel, and adding a second device.

The approval passkey

When you create your account, Zefily asks you to register an approval passkey — a passkey on your phone, laptop or security key. It is held by Zefily's separate signing service, not by the panel, so even someone with your panel session cannot approve risky actions without your device.

Manage it under Settings → Approvals:

  • Register approval passkey: the first one is registered directly, and you get an email when it is added.
  • Add another approval passkey: keep a second one on another device so losing one does not lock you out. Your current passkey approves the new one first (up to five).

What needs approval

Action Where
Root terminal, or a sudo user's Terminal
Commands, cron entries, daemons and recipes that run as root or a sudo user Cron, Daemons, Recipes
Rebooting a server Reboot
Opening a database or cache port to everyone Firewall
SSH keys, sudo and deleting server users Users
Deleting a site with its files, a database, or restoring a backup Sites, Databases, Backups
Importing a database dump Databases
Switching the web server Web stack
Custom nginx directives Site → nginx
Removing the agent Overview

Approving

When an action needs approval, the panel shows Approve with passkey next to it (and on the server's Activity). Click it and confirm on your device; the job then runs. Approvals are tied to that one job on that one server and expire after a short time.

Each approval is emailed to you from the signing service. If you get an approval email you did not expect, change your password and passkeys and contact support.

Losing your passkey

If you lose your only approval passkey, contact support: recovery is deliberately slow and verified through several channels, so nobody can take over your approvals quickly.

Updated October 18, 2026

Still stuck?

Open a ticket from your panel or write to us; we answer within a day.

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